SugarCRM

SugarCRM 6.2 - Good Business Fit!

When SugarCRM 6 was released sometime back, developers as well as businesses were enthused about its value-add features. Now with the latest release of the software SugarCRM 6.2, the enthusiasm has sparked up even more! Clearly, the new features in SugarCRM 6.2 are there to make the software more effective in Customer Relationship Management for businesses. Some features include (among others) enhanced language support and mobility across a broad range of platforms. This has ensured that SugarCRM is way ahead of its CRM competitors.

In the new release, a total of 8 languages have been added taking the total to 22 thus making SugarCRM more global in nature. Mobile support has been provided wherein executives on the go can easily access the software solution across platforms like Android, iPhone, iPad and Blackberry. Offline syncing is also available for intermittent network connections. The software is also equipped with HTML5 charting engine. This engine provides easy to read reports across a range of mobile platforms.

Another exciting feature in the latest version of SugarCRM is that it is not just for staff as in “behind the firewall” collaboration. It also allows organizations to collaborate more effectively with their partners and external customers regardless of their locations thus making SugarCRM a truly Social CRM software.

Other powerful features in SugarCRM software are IBM Lotus Software integration (namely Lotus Notes, Lotus Domino Server and LotusLive), web conferencing integrations (Citrix Online GoToMeeting and Cisco WebEx Meeting Center), sharing of documents with Google Docs (Cloud based), integrations with Activity Streams (such as Facebook and Twitter) and Sales Intelligence from InsideView.

 

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